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Made to measure means your suit or shirt is created from your own body measurements instead of standard store sizing. Suit Up Tailors uses those measurements with your fabric, style, and fit preferences to create a custom garment made for you.
Yes. If you want a detail that is not shown on the website, contact Suit Up Tailors with the request before ordering. The team can confirm whether the option is available and whether it changes the price.
You can book a consult through the online calendar. A Suit Up Tailors representative can guide you by video call after your purchase. Consults are free and are designed to help with measurements, style choices, and order confidence.
You need a fabric measuring tape and one other person to help take accurate measurements. Good lighting and a fitted shirt also help the consultant guide the process clearly.
Yes. Suit Up Tailors can support grooms, groomsmen, and wedding guests with custom suits, shirts, fabrics, colours, and fit details. Book early so there is enough time for measurements, production, delivery, and any final fit support.
In many cases yes. If you have a specific fabric in mind, send a description and a photo if possible. The team can check whether it can be sourced or explain the process if you want to provide your own fabric.
Most custom suit and shirt orders take about 4 to 5 weeks to arrive after the order is confirmed. Timing can vary depending on fabric, production details, shipping, and whether the team needs to review any measurements before production.
Your order is sent to production after payment is approved and the required measurement and style details are complete. If anything looks unclear, Suit Up Tailors may contact you before production begins.
Canadian orders are typically shipped with DHL or Canada Post, and United States orders are typically shipped with DHL. You receive a tracking number. Shipping is charged as a flat rate of $25 Canadian unless the checkout states otherwise.
Suit Up Tailors accepts major credit cards, PayPal, and Suit Up Tailors gift certificates. All prices on the website are listed in Canadian dollars.
Because each custom suit or shirt is made using your measurements, refunds are not offered for custom orders. If a production imperfection is found, Suit Up Tailors may provide one free remake at its discretion.
Canadian customers are charged the applicable sales taxes. United States customers are not charged Canadian sales tax. If duties are charged unexpectedly, submit the receipt to Suit Up Tailors for review and reimbursement support.
Clear measuring support for online and Ottawa custom suit orders.
Choose fabrics, colours, linings, and custom details with confidence.
Design made to measure suits for weddings, work, and events.
Order dress shirts tailored to your measurements and style.
Receive shipping guidance and final fit help after delivery.